Shipping
We ship worldwide from the UK with Royal Mail. New orders will be despatched within 48 hours or on the next working day. If you place an order and you require the item quickly, please let us know and we’ll do that we can. Shipping is priced at a flat rate regardless of how many products you buy from us. The price depends on your location.
The cost of shipping is automatically added to your order at checkout.
Shipping times and prices
For our UK and European customers, we send orders with Royal Mail Tracked 48.
For our non-European international customers, we offer the choice of Royal Mail International Standard or UPS Express shipping. You can choose the option that you prefer at checkout.
The cost of shipping depends on your location. We base this on the zone in which Royal Mail categorises your country. You can find out which zone you are in on the Royal Mail website.
For larger orders, because of Royal Mail weight restrictions, we may use an alternative provider to ship your order. The price you pay for shipping is unaffected.
Royal Mail shipping costs
| Country/Zone | Service | Delivery Time | Price |
|---|---|---|---|
| UK | Royal Mail Tracked 48 | 48 Hours | £5.00 |
| Europe | International Standard | 3-5 Working Days | £10.00 |
| World Zone 1 | International Standard | 6-7 Working Days | £10.00 |
| World Zone 2 | International Standard | 6-7 Working Days | £10.00 |
UPS shipping costs
| Country/Zone | Service | Delivery Time | Price |
|---|---|---|---|
| World Zone 1 | UPS Express | 6-7 Working Days | £18.00 |
| World Zone 2 | UPS Express | 6-7 Working Days | £22.00 |
Delays and customs charges on orders from customers in the EU due to Brexit
Shipping times have now returned to normal. If you are placing an order from the EU and are concerned about potential customs charges in your country, please contact us at [email protected] and we will help to provide a solution.
Delays due to COVID-19
The vast majority of our orders have not been affected by disruption due to the pandemic, however, in some rare cases, there may be slight delays in shipping to areas outside of the UK. The means that you may have to wait a little longer than the estimated delivery times in the tables above.
If you are concerned about an order you have placed, please contact us at [email protected].
Other shipping methods
If you’ve had issues with the shipping providers we use in your location and you’d like us to send your order using a different shipping method, please contact us prior to placing an order and we’ll be happy to asist.